How to Find Help

If you or someone you know is in danger, please call 911.
JusticeMatters does not provide emergency response services.

Share a tip if you suspect human trafficking:

  • Call the National Human Trafficking Hotline toll-free hotline at 1-888-373-7888: Anti-Trafficking Hotline Advocates are available 24/7 to take reports of potential human trafficking.
  • Text the National Human Trafficking Hotline at 233733.

Report if you suspect the abuse or neglect of a child.

  • Reporting is mandatory in NC. Call the Department of Social Services (DSS) in the county where the child lives, or call 911. You can find contact information for DSS here: NC Child Protection Services.

Obtain Legal Assistance

If you would like assistance from a JusticeMatters lawyer, please call to request services at 919.794.7511, ext. 2.

If we are unable to answer your call, please leave a message with your name and a phone number where it is safe for you to answer our call or receive our voicemail. A staff member will return your call.

JusticeMatters will not share your information without your consent and does not report undocumented individuals to immigration officials or law enforcement.

Our team speaks English and Spanish, and we are happy to work with you through an interpreter if you speak another language.

Make a Referral

Most of our clients are referred to us by public and private agencies across North Carolina, including service providers, law enforcement, social services, court personnel, and other nonprofits. To make a referral to JusticeMatters, please call 919.794.7511 ext. 1 (English) or 919.794.7511 ext. 2 (Español).


Our services are free, though clients might need to pay certain external costs associated with their cases such as court fees.

Language Access

We are staffed to provide services in English and Spanish, and we provide additional language assistance services as needed to ensure access for individuals with limited English proficiency.


JusticeMatters keeps information shared with us confidential unless we suspect child abuse, have reason to believe there is imminent harm to the caller or others, or are otherwise required to disclose information by law.

Case Acceptance Criteria and Anti-Discrimination Policy

Case acceptance criteria include, but are not limited to, county of residence (counties served vary by case type), client’s family income, and agency capacity and priorities. We are unable to provide services to individuals residing outside the state of North Carolina.

JusticeMatters, Inc. does not discriminate on the basis of race, color, religion, creed, national origin, ethnicity, sex, gender, age, disability, citizenship, veteran status, or any other class or characteristic protected by applicable law. This policy applies to all terms and conditions of employment with JusticeMatters and the provision of services by JusticeMatters.

If a client, or prospective client, would like to obtain legal services from a nonprofit legal service provider that is not faith-based, or is based on another faith, we respect this desire. JusticeMatters will make a reasonable effort to find an acceptable alternative provider in close geographic proximity that offers comparable services.

Other Legal Resources in NC

Should you or someone you know need legal services outside the scope or service area of JusticeMatters, follow this link for information about reputable resources in North Carolina: